Mercor / Enterprise

Missing layer:
Your definition of “good”

Generic models are powerful but don't know how your teams work. Like an employee, enterprise AI needs to be onboarded on your tools, workflows, and standards — with built-in feedback infrastructure that compounds learning over time.

$10BValuation
$1B+Revenue Run Rate
100k+Contractors Hired
400+Full-time Employees
Platform

Build AI agents designed for your company

Weeks, not years. Our platform converts your internal data, workflows, and domain expertise into agents that operate like your team.

Mercor Software Platform

Absorb organizational context

Map workflows, ingest company knowledge, and conduct AI-moderated interviews to build your organizational context graph.

Week 1–2

Specify agent behavior

Turn your context graph into programmatically defined agent behavior specs and quality guardrails.

Week 2–3

Deploy agent

Deploy agents using any model, agent framework, or internal system your organization already uses.

Week 3–4

Iterate on failures

Catch agent failures and feed automated and human-driven corrections back into the system, compounding accuracy over time.

Week 4+

Every deployment is supported by world-class AI research and engineering talent, on the ground delivery, and oversight from senior leadership with experience at the frontier of AI deployment.

Enterprise AI doesn't fail from weak models.
Enterprise AI fails from not knowing what “good” looks like.

We built this system for every leading AI lab. Now we bring the same infrastructure to enterprise.

Rapid Agent Iteration

Quickly identify gaps in agent performance and optimize prompts in tight feedback loops.

Eliminate Silent Failures

Surface errors with clear paths for correction — no more invisible mistakes compounding.

Safe Deployment

Guardrails and observability de-risk deployment in high-stakes processes requiring nuanced judgment.

Use Cases

Suited for every workflow

Our framework generalizes across departments — wherever complex, multi-step work happens.

Recruiting

Source, screen, outreach, and update trackers across Slack, docs, and spreadsheets.

Business Operations

Drive milestone reviews, track KPI performance, and coordinate scheduling across teams.

Engineering

Handle high-volume dev workflows, write backend scripts, monitor pipelines, and debug failures.

Finance

Streamline bulk payment workflows, extract obligations, coordinate stakeholders, and reconcile transactions.

Customer Service

Resolve support tickets end-to-end with context-aware agents that learn and improve continuously.

Case Study

Our first customer: Mercor

We ran it on ourselves first and dramatically outperformed existing workflows in customer success, recruiting, and IT support.

90%Support resolved E2E by AI
100k+Contractors hired E2E by AI
12k+Requests resolved E2E by AI

Customer Support Transformation

System scaled from 5% AI resolution at launch to 90% E2E resolution as agents iterated automatically on evals that humans continuously enriched with context from escalated tickets

$1.4M saved

Rapid ROI, within 2 weeks

Close Time dropped by 73%

70% of tickets were handled or assisted by agent

Outperformed humans

Agent CSAT outperformed our team

Today, agents have a 10% higher CSAT than human agents

Agent response time ~10min v. 2 days

Ready to empower your workforce?

From initial discovery to production-grade AI agents delivering measurable ROI in 4–6 weeks.

[email protected]