Simulated banking support and troubleshooting.
97 banking-support scenarios test whether agents can retrieve policy and product information from a large document corpus, discover capabilities, and execute correct account changes.
Model
Score
Opus 5.5Max
55.0%
Fable 5.1Max
54.0%
Sonnet 5.5Max
Gemini 3.8 FlashHigh
48.8%
GPT-6 AstraMax
46.7%
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